Rethinking Homeless Shelter Design: Creating Spaces that Feel like Home


    The homelessness crisis in the United States is a profound and persistent issue, deeply rooted in structural challenges such as the lack of a living wage, skyrocketing housing costs, and insufficient access to mental health and addiction services. According to the National Low Income Housing Coalition’s 2021 report “The Gap,” 70% of extremely low-income families spend more than half their income on rent, and for every 100 extremely low-income renter households, only 37 affordable and available homes exist. These systemic inequities are compounded by policies that fail to address the root causes of homelessness and instead focus on punitive measures, such as criminalizing homelessness rather than providing solutions like affordable housing and accessible support services.

    Adding to these structural barriers is the stigma surrounding homelessness. Society often views homelessness as a personal failing—a harmful stereotype that dehumanizes unhoused individuals and perpetuates their marginalization. This stigma not only isolates those experiencing homelessness but also erases the systemic and personal traumas that often lead to their situation. Many unhoused individuals face domestic violence, systemic racism, and generational poverty. These traumas, in turn, are exacerbated by the experience of homelessness itself, creating a vicious cycle. As John Oliver’s Last Week Tonight segment on homelessness highlights, shelters often degrade their residents by enforcing strict curfews, wake-up calls, and dehumanizing rules. Such policies strip individuals of autonomy and dignity, further alienating them from society and deepening their sense of exclusion.

    This marginalization is one of the most dehumanizing aspects of homelessness. Unhoused individuals are frequently ignored or treated as invisible by the broader public, reinforcing their social isolation. This societal neglect not only denies them access to critical resources but also perpetuates harmful narratives that blame them for their circumstances. To address homelessness effectively, we must challenge these narratives and recognize the humanity of those who are unhoused.

    The concept of "home" plays a pivotal role in this discussion. From a social geography perspective, home is not merely a physical structure but a multifaceted space that influences identity, behaviors, and well-being. Gill Valentine’s Social Geographies: Space and Society describes home as a “matrix of social relations” with deep symbolic and ideological meanings. Similarly, Robert Imrie, in “Disability, Embodiment, and the Meaning of Home,” argues that the meaning of home varies across individuals and households based on factors like age, gender, and social class. The home is a key site in the construction of identity. Morrison (2013) describes homemaking as a process that embodies, reflects, and supports identities through daily routines, intimate relationships, and meaningful objects (as cited in Whitson, 2017, p. 52). Additionally, Blunt & Dowling (2006) explain how the physical home engages with the social aspect of the home through people's lived experience, helping to construct and support their identities, or sense of themselves (Blunt & Dowling, 2006, as cited in Whitson, 2017, p. 52). For those experiencing homelessness, the absence of a home that embraces elements other than just physical shelter disrupts their sense of identity, social relationships, and overall mental health.

    Unfortunately, existing shelters often fail to provide the elements that make a place feel like home. Many shelters prioritize efficiency over comfort and dignity, which can make spaces feel cold and institutional. Overcrowding, lack of privacy, and a failure to meet the diverse needs of residents are common issues that contribute to the dehumanization of unhoused people. Beyond physical discomfort, the lack of intangible elements—such as community, stability, and autonomy—is another reason unhoused individuals are often hesitant to leave encampments for shelters. Camps, while far from ideal, sometimes offer a sense of connection and shared experience that many shelters fail to replicate.

    This is where trauma-informed design can make a significant difference. Trauma-informed design emphasizes principles such as safety, security, trust, empowerment, collaboration, and cultural sensitivity. In shelters, this could involve creating private sleeping spaces to ensure personal safety and dignity, incorporating natural light and biophilic elements to reduce stress, providing secure storage for personal belongings, and designing communal areas that encourage positive social interactions. Research in environmental psychology underscores how thoughtfully designed spaces can reduce stress, promote healing, and support better outcomes for those transitioning out of homelessness. For example, environments that offer autonomy and personal agency—such as flexible spaces where residents can make choices about their surroundings—foster a sense of empowerment and control, which are critical for overcoming trauma.

 

    A study by Ajeen et al. (2022) provides empirical support for the benefits of trauma-informed design. The research evaluated the redesign of resident bedrooms at two homeless shelters in North Carolina, focusing on preparedness, hopefulness, and safety. Residents completed surveys before and after the redesign, and the results showed statistically significant improvements in all three areas, with the largest improvements for safety and overall well-being. Qualitative findings also revealed that residents felt the updates increased their experiences of dignity and safety, with some reporting heightened feelings of hope. These findings highlight the transformative impact of trauma-informed spaces on the psychological well-being of residents.

    Shelters often face funding constraints, which makes implementing trauma-informed design challenging. However, it is important to recognize that there are varying degrees to which shelters can embrace these principles. Even modest changes, such as improving lighting or adding personal storage, can have a meaningful impact. Furthermore, investing in trauma-informed design is cost-effective in the long run. By creating spaces that improve outcomes and help residents transition to permanent housing, shelters can reduce the need for continued government spending on homelessness-related programs. When shelters foster stability and empowerment, they mitigate future costs associated with healthcare, criminal justice, and emergency services. Addressing the root causes of homelessness and improving the design of shelters is not just a moral imperative—it’s an economic one.

    The tenets of trauma-informed design align closely with evidence-based practices in environmental psychology. These principles advocate for spaces that are calm and predictable, reducing sensory overload and fostering feelings of safety. This approach also emphasizes the importance of community connection, integrating spaces that encourage social support and collaboration while maintaining boundaries for privacy. When applied to shelters, these principles transform them from dehumanizing stops into restorative spaces that rebuild a sense of home and belonging. By addressing the psychological and emotional needs of residents, trauma-informed shelters can help break the cycle of homelessness and provide a foundation for long-term stability.

    As someone deeply interested in the intersection of geography, design, and human behavior, this topic is of major interest to me. I’ve always been fascinated by how the spaces we inhabit influence our identities and behaviors. Our environments shape us in profound ways, often subconsciously, and understanding this dynamic gives us the power to create spaces that empower and uplift. Shelters that embrace trauma-informed principles and prioritize the dignity of their residents can not only improve the quality of life for unhoused individuals but also increase their odds of finding permanent housing and rebuilding their lives.

    Addressing homelessness is not just about providing a roof over someone’s head, it’s about creating spaces that restore dignity, foster stability, and nurture hope. Through combining an understanding of structural inequalities with the transformative power of design, we can reimagine what it means to offer shelter and, in doing so, move closer to a more just and equitable society.

References:

Ajeen, R., Ajeen, D., Wisdom, J. P., Greene, J. A., Lepage, T., Sjoelin, C., Melvin, T., Hagan, T. E., Hunter, K. F., Peters, A., Mercer, R., & Brancu, M. (2023). The impact of trauma-informed design on psychological well-being in homeless shelters. Psychological Services, 20(3), 680–689. https://doi.org/10.1037/ser0000724

Blunt, A., & Dowling, R. (2006). Home. Routledge.

Imrie, R. (2004). Disability, embodiment, and the meaning of the home. Housing Studies, 19(5), 745–763. https://doi.org/10.1080/0267303042000249189

Morrison, C.-A. (2013). Homemaking and subjectivities. In Whitson, R. (2017). Spaces of culture and identity production: Home, consumption, and the media.

National Low Income Housing Coalition. (2021). The Gap: The affordable housing gap analysis 2021. Retrieved from https://nlihc.org/gap

Oliver, J. (2021). Homelessness: Last Week Tonight with John Oliver (HBO). Retrieved from https://www.youtube.com

Valentine, G. (2001). Social geographies: Space and society. Essex, England: Pearson Education Ltd

Whitson, R. (2017). Spaces of culture and identity production: Home, consumption, and the media.

HOK. (n.d.). Trauma-informed design for homeless populations. Retrieved from https://hok.com

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